Bring Learning to the Workflow: Performance Support
Design single-screen checklists and quick-reference cards aligned to critical steps. A field service crew laminated pocket guides and cut call times immediately. Post a photo of your favorite job aid and why it works.
Bring Learning to the Workflow: Performance Support
Use digital adoption tips, tooltips, or guided tours to surface micro-instructions only when relevant. This reduces cognitive load and training length. Have an example? Describe the click where guidance helps most.